Install and trouble-shoot computers, computer networks, and internet working components. Upgrade and repair computers and peripherals (the equipment connected to computers). Build and maintain networks. Learn the principles and practices of designing, building, and maintaining networks capable of supporting national and global organizations. Develop customer relations and service skills and be able to provide support in the Microsoft environment. Know your way around in such programs as MS Office and Lotus Notes. This program enables you to acquire certification for CompTIA A+ and Microsoft Certified Professional (MCP).
